There are a few ways to clear the cache on your computer.  The first and easiest is to simply reboot your computer.

If this isn’t an option for some reason there another way.  Click on the Start button, then click on Programs (or All Programs depending on how your computers is configured).  Then click on Accessories, and find the Command Prompt (it should look something like the picture below).

If you are using Windows Vista or Windows 7 and you have the User Access Controls (UAC) enabled right click on Command Prompt and select the “Run as Administrator” option from the menu (see the image below).  After you do this the screen will go gay, and ask you to confirm that you want to do this. Click Yes or Confirm depending on which one you are presented with.

Now if you have Windows XP, or you have Windows Vista or Windows 7 without UAC enabled you won’t see the “Run as administrator” option.  In this case simply click on the Command Prompt item.

In either case at this point you should have a black box with a blinking cursor in it.  In the box type “ipconfig /flushdns” and press the enter or return key on your keyboard.  The window should look similar to the one shown below.

One you get to this point you can click on the Red X in the upper right hand corner of the Command Prompt window and the window will close.

At this point you can navigate back to the site that directed you here (you should be able to just close the window or tab) and click the refresh button in the web browser.  If the message has gone away and you are greeted with the normal login prompt then you are all done (don’t forget that if you are monitoring a different computer than the one you view the data on you’ll want to follow these instructions on that computer as well).  If that message is still there then you fall into one of a few categories.

1. You are a corporate customer and your company’s internal DNS Servers have our old IP Addresses cached.

2. You are at work, but a personal customer and your companies internal DNS Servers have our old IP Addresses cached.

3. Your Internet Service Provider has our old IP Addresses cached and they aren’t following the guidelines that we published for how long to keep our addresses in the cache.

If you fall into group #1 or #2 then talk with your systems administrator at your work and ask them to clear the DNS cache on your internal DNS Servers.

If you fall into group #3 then your Internet Service Provider will eventually clear the cache of our IP Addresses automatically.  We ll monitor which ISPs aren’t clearing the cache and contact them to ask that they do so.

If you’ve gotten to this point and you are still getting the warning about connecting to the old IP Address please feel free to click the link on that page to take you to the login screen.  These things will sort themselves out in the long run, we just want to give you the best experience on our websites possible.

If you have any questions please feel free to contact our Customer Support department through your normal support options and they will be happy to assist you as quickly as possible.

We are releasing the RFP here so that vendors with solutions which we may not be familiar with can submit proposals.

Denny

Update 4/1/2010 8:10pm (Pacific Time) – The document has been updated.

First, a little about the site.

Our goal with this site is to spread knowledge about corporate and personal data security.  In the corporate space we’ll be talking about the best ways to keep your data inside your company.  We recognize that a large portion of data theft these days comes from inside the company.  This threat is much harder to block against than the normal threats from the outside of your company.

You can’t create impenetrable firewalls between your employees and your companies data, as those employees need access to that data to do there job.  However as a company it’s your responsibility to keep track of that data as an awful lot of it contains your customers personal information.

In the personal space you should have many of the same concerns, but from a different perspective.  You don’t really need to worry about someone who is supposed to be in your home stealing your personal information.  The theft of your personal data will come in the way of loosing a laptop or a cell phone.

A quick tour of the site

In the column to the right you’ll find some pretty standard stuff.  We’ve setup the tag cloud, posting calendar, as well as links to our various products (see the sales pitch below), as well as links to a variety of technical blogs which we think offer great content and are at least somewhat relevant to security, or or at least funny.

Now for the dreaded sales pitch.

This site is obviously being paid for by someone.  That someone would be our company Awareness Technologies.  We hope, that during your stay you take a look at our products.  We’ve conveniently provided links over to the right which will direct you to our various product pages.  All we ask is that if our products match what you are looking for either for your company or your home, that you give our products the opportunity to prove them selves.

This pretty much ends the sales pitch that you’ll see on this blog.  This isn’t to say that from time to time so won’t see a product announcement up here, because you will.  However our goal for this site is community education and knowledge sharing not pushing our products at you every page you click through (we’ve got plenty of sales sites for that already, which we’d be happy to tell you about).

Who’s writing this blog?

Over time there will be a variety of people witting on this site.  To being with the bulk of the posts will be written by myself Denny Cherry (mrdenny on Twitter).  I work here at Awareness Technologies as the Senior DBA and Architect.  In addition handling our databases I also manage our production servers.  Since I’m the one who’s done some blogging in the past I got drafted into getting this blog up and running.

As we grow the site, and the content on the blog I’ll introduce others here at the company to the whole blogging process.

I hope that you find this blog useful, and hopefully subscribe via your favorite RSS reader to keep up to date.

Denny